Client: Any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.

Services: Berlines Nouvelle Aquitaine provides Clients with :

Content: All the elements constituting the information present on the Site, in particular texts – images – videos.

Customer information: Hereinafter referred to as “Information (s)” which corresponds to all the personal data that may be held by Berlines Nouvelle Aquitaine for the management of your account, the management of customer relations and for analysis and statistical purposes.

User: Internet user connecting to and using the above-mentioned site.

Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of the natural persons to whom it applies” (article 4 of law n° 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (RGPD: n° 2016-679)



Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website are informed of the identity of the various parties involved in its creation and monitoring:

Owner: Christine DEFLOU – EURL Berlines Nouvelle Aquitaine BNA Share capital of €500.00 – 23 Rue Calypso 33140 Villenave d’Ornon

Publication manager: Berlines Nouvelle Aquitaine –

The person responsible for publication is a natural person or a legal entity.

Overall conception / Design : Agence Informelle
Webmaster : Agence Informelle
Photo credits: Berlines Nouvelle Aquitaine
Additional photo credits: Unsplash
Host: HOSTINGER – 61 Lordou Vironos Street – 6023 Larnaca – CHYPRE



The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Client may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.

The use of the Berlines Nouvelle Aquitaine website implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, and users of the Berlines Nouvelle Aquitaine site are therefore advised to consult them regularly.

This website is normally accessible to users at all times. However, Berlines Nouvelle Aquitaine may decide to interrupt the site for technical maintenance purposes and will endeavour to inform users of the dates and times of the intervention beforehand. The Berlines Nouvelle Aquitaine website is regularly updated by Berlines Nouvelle Aquitaine. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to read them.



The purpose of the Berlines Nouvelle Aquitaine website is to provide information concerning all of the company’s activities. Berlines Nouvelle Aquitaine endeavours to provide information on the Berlines Nouvelle Aquitaine website that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or shortcomings in the updating, whether these are its fault or the fault of third-party partners who provide this information.

All the information provided on the Berlines Nouvelle Aquitaine website is given as an indication and is likely to change. Furthermore, the information on the Berlines Nouvelle Aquitaine website is not exhaustive. It is given subject to modifications having been made since it was put on line.



The website uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. Furthermore, the user of the site undertakes to access the site using recent, virus-free equipment and with an up-to-date browser. The Berlines Nouvelle Aquitaine website is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n° 2016-679)

The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services generate traffic deemed abnormal.

Berlines Nouvelle Aquitaine and the host may not be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.



Berlines Nouvelle Aquitaine is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, particularly the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorisation of : Berlines Nouvelle Aquitaine.

Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.



Berlines Nouvelle Aquitaine acts as the publisher of the site. Berlines Nouvelle Aquitaine is responsible for the quality and truthfulness of the Content it publishes.

Berlines Nouvelle Aquitaine may not be held liable for any direct or indirect damage caused to the user’s equipment when accessing the Berlines Nouvelle Aquitaine website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.

Berlines Nouvelle Aquitaine cannot be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the Berlines Nouvelle Aquitaine website. Interactive areas (possibility of asking questions in the contact area) are available to users. Berlines Nouvelle Aquitaine reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, Berlines Nouvelle Aquitaine also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).



The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2004 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation (RGPD: n° 2016-679).


For the Personal Data collected in the context of the creation of the User’s personal account and browsing on the Website, the person responsible for processing the Personal Data is: BERLINES NOUVELLE AQUITAINE.

Berlines Nouvelle Aquitaine attaches the greatest importance and care to the protection of your Personal Data.

As the party responsible for processing the data it collects, Berlines Nouvelle Aquitaine undertakes to respect the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing, to provide its prospects and clients, from the time of collection of their consent, with complete information on the processing of their personal data and to maintain a register of the processing in accordance with the reality.

Whenever Berlines Nouvelle Aquitaine processes Personal Data, Berlines Nouvelle Aquitaine takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which Berlines Nouvelle Aquitaine processes it.


Berlines Nouvelle Aquitaine may process all or part of the data:

  • To enable browsing on the Site and the management and traceability of the services ordered by the user: connection and use data for the Site, invoicing, order history, etc.
  • To prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for navigation, IP address, password (hashed), etc.
  • To improve navigation on the Site: connection and usage data
  • To conduct optional satisfaction surveys on Berlines Nouvelle Aquitaine:
  • To manage requests and questions

Berlines Nouvelle Aquitaine does not sell your personal data, which is therefore only used by necessity or for statistical and analysis purposes.


In accordance with the European regulations in force, the Users of Berlines Nouvelle Aquitaine have the following rights:

  • the right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users’ data right to block or delete Users’ personal data (Article 17 RGPD), when it is inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited
  • the right to withdraw consent at any time (Article 13-2c GDPR)
  • the right to limit the processing of Users’ data (Article 18 GDPR)
  • the right to object to the processing of Users’ data (Article 21 GDPR)
  • the right to portability of data provided by Users, where such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
  • the right to define the fate of Users’ data after their death and to choose to whom Berlines Nouvelle Aquitaine shall communicate (or not) their data to a third party
  • that they have previously designated
  • the right to erase and limit your data:
    • If you consider that the processing of your Personal Data that We are carrying out is no longer necessary to achieve the purposes referred to in this Data Protection Policy,
    • If you consider that the processing is unlawful or contest the accuracy of the data processed about you
    • If you have withdrawn your consent to the processing of your Data.


As soon as Berlines Nouvelle Aquitaine becomes aware of the death of a User and in the absence of instructions from him/her, Berlines Nouvelle Aquitaine undertakes to destroy his/her data, unless it is necessary to keep it for evidential purposes or to comply with a legal obligation.


If the User wishes to know how Berlines Nouvelle Aquitaine uses his or her Personal Data, to ask for them to be rectified or to oppose their processing, the User may contact Berlines Nouvelle Aquitaine in writing at the following address Berlines Nouvelle Aquitaine BNA, 23 rue Calypso 33140 Villenave d’Ornon or via the contact form on the Berlines Nouvelle Aquitaine website.

When the processing of your Data is based on your consent (such as, for example, subscription to the newsletter), you may withdraw it at any time, without justification.

In this case, the User must indicate the Personal Data that he/she would like Berlines Nouvelle Aquitaine to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on Berlines Nouvelle Aquitaine by law, particularly with regard to the conservation or archiving of documents. Finally, Users of may lodge a complaint with the supervisory authorities, and in particular with the CNIL (


Berlines Nouvelle Aquitaine shall not process, host or transfer the Information collected on its Clients to a country located outside the European Union or recognised as “non-adequate” by the European Commission without informing the client in advance. However, Berlines Nouvelle Aquitaine remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).

Berlines Nouvelle Aquitaine undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of Berlines Nouvelle Aquitaine, the latter shall inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, Berlines Nouvelle Aquitaine does not collect any “sensitive data”.

The User’s Personal Data may be processed by Berlines Nouvelle Aquitaine‘s subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to the data of Berlines Nouvelle Aquitaine Users are mainly our customer service agents.



Whatever the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the website is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the repurchase of Berlines Nouvelle Aquitaine and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site



To ensure the security and confidentiality of Personal Data and Personal Health Data, Berlines Nouvelle Aquitaine uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, Berlines Nouvelle Aquitaine takes all reasonable measures to protect it against loss, misuse, unauthorised access, disclosure, alteration or destruction.


The Berlines Nouvelle Aquitaine site contains a number of hypertext links to other sites, set up with the authorisation of Berlines Nouvelle Aquitaine. However, Berlines Nouvelle Aquitaine does not have the possibility of checking the content of the sites thus visited, and consequently cannot accept any responsibility for them. Unless you decide to deactivate cookies, you accept that the site may use them. You can deactivate these cookies at any time and free of charge using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.


A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system and the date and time of access. Cookies are in no way likely to damage the User’s terminal.

Berlines Nouvelle Aquitaine is likely to process the User’s information concerning his or her visit to the Website, such as the pages consulted and the searches carried out. This information enables Berlines Nouvelle Aquitaine to improve the content of the Website and the User’s browsing experience.

As Cookies facilitate browsing and/or the provision of services offered by the Website, the User may configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User may also configure his or her browsing software so that the acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his or her terminal. Berlines Nouvelle Aquitaine informs the User that, in this case, it is possible that not all of the functions of his or her browser software will be available.

If the User refuses the recording of Cookies in his terminal or browser, or if the User deletes those recorded there, the User is informed that his browsing and experience on the Website may be limited. This may also be the case when Berlines Nouvelle Aquitaine or one of its service providers is unable to recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, Berlines Nouvelle Aquitaine declines all responsibility for the consequences linked to the impaired functioning of the Website and of any services offered by Berlines Nouvelle Aquitaine, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for Berlines Nouvelle Aquitaine to record or consult the Cookies necessary for their functioning due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will show how the User can modify his/her wishes regarding Cookies.

At any time, the User may choose to express and modify his or her wishes with regard to Cookies. Berlines Nouvelle Aquitaine may also call upon the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Facebook, Linkedin and Google Plus appearing on the Berlines Nouvelle Aquitaine Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the Berlines Nouvelle Aquitaine Website or mobile application, Facebook and Linkedin may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you give your consent, by continuing your browsing on the Berlines Nouvelle Aquitaine Website or mobile application. At any time, the User may nevertheless withdraw his or her consent to Berlines Nouvelle Aquitaine depositing this type of cookie.


Berlines Nouvelle Aquitaine may occasionally use Internet tags (also known as “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a partner specialising in web analysis who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These beacons are placed both in the online advertisements enabling Internet users to access the Site, and on the various pages of the Site.

This technology enables Berlines Nouvelle Aquitaine to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other Internet sites thanks to these tags, compile reports on the activity of the Site for Berlines Nouvelle Aquitaine, and provide other services relating to the use of the Site and the Internet.


Any dispute relating to the use of the Berlines Nouvelle Aquitaine website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Nanterre.