Legal notice of Berlines Nouvelle Aquitaine
Christine DEFLOU
SASU – Capital of: 500.00 €
R.C.S. Bordeaux 842 473 811
SIRET number: 84247381100011
Intra-community VAT: FR 18842473811
NAF code: 4932Z
Contact e-mail:

These General Conditions of Sale govern the commercial activity of Berlines Nouvelle Aquitaine, with a capital of € 500.00, whose registered office is located at 23 rue CALYPSO 33140 VILLENAVE D’ORNON, registered with the RCS of BORDEAUX under the number 842473811. 0789008326
The transport of people for a fee is a regulated activity, only authorized vehicles, VTC and taxis, can perform this service. Any order placed implies acceptance of the general conditions of sale (GTC) below. B.N.A. is committed to respecting them in their entirety and to making every effort to guarantee an irreproachable service for its customers.

Any estimate previously established and in your possession will be valid only if it does not exceed 30 days from its date of issue. The price applies to direct travel without stopping from the pick-up point to the point of arrival, the prices are inclusive of VAT (10% VAT) except for the provision (20% VAT) and are always mentioned in euros, and include the routing of the customer (s), the vehicle, the fuel, the driver, the insurance for the people transported and the services offered on board (Wifi tablet, drinks, sweets, newspapers…). .

All services must be subject to a reservation by contacting Berlines Nouvelle Aquitaine by telephone, SMS, e-mail or directly on the site. The reservation must be made at the earliest 60 minutes before the start of the said service and will be effective only if and only if the driver can honor it according to its geographical location, the reservation must be made by the client or by a duly authorized representative. authorized, all reservations must mention:
Name or corporate name of the company
Customer’s name and phone number
Date, time and place of customer care

Any cancellation must reach us within 24 hours before the said service, it is your duty to notify the company B.N.A. in the event of any problem as soon as possible.

Any damage caused by the customer inside or outside the vehicle will be at his expense (door opening), unless it is demonstrated that it originated from a third party. It is strictly forbidden to smoke in the vehicle, the wearing of a seat belt is compulsory at the front and at the rear, the offending customer is liable to a fine remaining at his charge. In any case, the client may not require the driver to exceed the authorized speed limit or to ask him to commit traffic violations, the driver must respect and enforce the laws in force.
Berlines Nouvelle Aquitaine reserves the right to interrupt the current service if the customer commits an offense, examples: use of narcotic drug, alcohol consumption or inappropriate speech vis-à-vis the driver or a person at the inside or outside the vehicle and if the customer endangered the safety of the driver or that of others.
Soiling penalties: € 100

The service begins on the day and at the time fixed between the customer and the company B.N.A. and from the place given by the customer and ends once the destination is reached.

Any modification by the customer during the service will necessarily entail an additional charge if and only if the distance initially planned were to lengthen.

Our services are payable at the time of booking or taking charge, except for “professional” customers, the professional customer must honor the payment within 30 days from the date of issue of the invoice. The accepted payment methods are either cash or Bank Card. The customer will be obligatorily given an invoice for any payment greater than or equal to 25 € and below this amount on request only.

Berlines Nouvelle Aquitaine cannot be held responsible for delays due to circumstances beyond its control (blocked roads, detours, traffic jams, weather conditions, events, immobilization of the vehicle for different reasons, etc.), in these cases, we will do everything in our power to ensure the customer is taken care of by another driver. The luggage or any other object belonging to the customer is under his full responsibility.
Berlines Nouvelle Aquitaine recognizes the obligation to take the measures necessary to preserve the safety of the occupants of the vehicle reserves the right to refuse.



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